Transwestern Commercial Services, LLC (“Transwestern,” “the Company,” “us”, “we”, or “our”) operates the www.Transwestern.com website, the Transwesterninvest.com website and, the Transwesterndevelopment.com website (hereinafter collectively referred to as the “Services”). By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. This page informs you of our policies regarding the collection, use and disclosure of Personal Data when you use our Services and the choices you have associated with that Personal Data.
Definitions
Services - Services include all of the websites operated by Transwestern.
Personal Data - Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data - Usage Data is data collected automatically either generated by the use of the Services or from the Services infrastructure itself (for example, the duration of a page visit).
Cookies - Cookies are small files stored on your device (computer or mobile device).
Information Collection and Use
We collect several different types of information for various purposes.
Types of Data Collected
Personal Data
The Transwestern companies provide commercial real estate services, development and investment management opportunities for clients. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect is to deal with your inquiry.
We endeavor to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how Transwestern processes your personal data, please view our privacy policy.
While using our Services, we may ask you to provide us with certain Personal Data. Personal Data may include, but is not limited to:
First name and last name
Physical address of work
Email address
Phone number
Cookies and Usage Data
Usage Data
We may also collect information on how the Services is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use first party cookies and similar tracking technologies to track the activity on our Services and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
Use of Data
Transwestern uses the collected data for various purposes:
To provide, maintain and monitor the usage of our Services
To notify you about changes to our Services
To allow you to participate in interactive features of our Services when you choose to do so
To provide customer support
To contact you, by email, with newsletters, marketing or promotional materials and other information that may be of interest to you.
To gather analysis or valuable information so that we can improve our Services
To detect, prevent and address technical issues
Managing Preferences and Withdrawing Consent
You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Data based on the consent you provided before you withdrew it, and exercise other controls regarding website and online data collection, interest-based advertising, your communication settings, and app preferences. Depending on the Services, collection and use of Personal Data may be required for the Services to work.
We provide you several ways to manage your preferences:
If you have an account:
If you have an account, you can opt-out of receiving Transwestern’s marketing communications by modifying the preferences in your account settings. If you have a request regarding your Personal Data that cannot be fulfilled from your account settings, please contact us. Contact details can be found in the “How to Contact Us” section below.
If you do not have an account:
Postal mailing: You may request that we remove you from our postal mailing list and refrain from sharing your postal address with third parties by sending us an e-mail addressed to nationalmarketing@transwestern.com. Please reference Postal Mailing List Removal in your subject line and include your postal mailing address in the body of your email. You may also write to us at Transwestern, LLC, Attn: National Marketing , 1900 W. Loop S, Ste. 1300, Houston, Texas, 77027.
Email Offers: If you would prefer not to receive our e-mail offers, please click on the "unsubscribe" link or follow the instructions in our e-mail messages, or by sending us an e-mail addressed to nationalmarketing@transwestern.com. Please reference E-mail List Removal in your subject line and include your email address in the body of the email. You may also write to us at Transwestern, LLC, Attn: Customer Services/Privacy, 1900 W. Loop S, Ste. 1300, Houston, Texas 77027
Cookies and Other Technologies: You may opt-out of certain cookies by managing the preferences in your web browser.
It may take Transwestern up to thirty (30) days to implement your request that we not contact you by telephone with promotional communications. Similarly, it may take us up to ten (10) business days to implement your preference that we do not transmit emails to you containing promotional offers. We will promptly communicate your preferences concerning advertising communications to the third parties with whom we have shared your contact information. However, if these third parties have Personal Data directly from you or from a source other than Transwestern, you will have to opt-out from receiving their advertising communications by contacting them directly.
From time to time, we may also use your Personal Data to send important notices, such as notifications about your account, changes to our Terms of Use or this Privacy Policy, or other policies or agreements relevant to you, or regarding transactions or Services you have specifically requested. Because this information is important to your interaction with us, you may not opt-out of receiving these communications.
Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Transwestern will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other Personal Data.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Transwestern may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Transwestern may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Transwestern
To prevent or investigate possible wrongdoing in connection with the Services
To protect the personal safety of users of the Services or the public
To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Services Providers
We may employ third-party companies and individuals to facilitate our Services (“Services Providers”), provide the Services on our behalf, perform Services-related Services or assist us in analyzing how our Services is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Sites
Our Services may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or Services.
Children’s Privacy
Our Services does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: nationalmarketing@transwestern.com
By phone: 713-270-7700
By USPO: Transwestern Commercial Services, LLC
Attn: National Marketing
1900 W. Loop S, Ste. 1300
Houston, Texas 77027